An ambulance parked on the curb outside of various shops.

NAMI Santa Clara County: What is TRUST? How Does It Work?

“TRUST, short for Trusted Response Urgent Support Team, is the only non-law-enforcement crisis team in the county that meets people where they are. The team is dispatched to offer services and resources, to listen and help de-escalate the situation. They stay as long as needed. The program launched in November 2023 and now operates throughout…